Job Introduction
Job Title: Business Support Apprentice, Level 2 / Level 3 (REF: ASC/26/050/LLS)
Directorate: People (Childrens, Adults, Public Health, Education and SEND)
Department: Adults Services
Salary: Level 2 or Level 3 - £296 per week training allowance
Job Status: Level 2 – Fixed Term 12-18 months, Level 3 – Fixed Term 18-24 months
Hours: 37 per week
Location:
Fixed Initially, Compass Centre Chatham
Closing date: 23/08/2026
Would you like to earn while you learn? You can with our Apprentice Academy
A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.
An opportunity has arisen for 2 motivated and enthusiastic Business Support Apprentices to join the Business Support team within the Adult Social Care service. This is a great chance to gain the Business Administrator Advanced Apprenticeship in Business Administration (Level 2 or 3, dependent on current skills and abilities) whilst working for the Business Support team that provides support to the various teams within Adult Social care including the social work, finance and safeguarding teams.
As part of this role you can expect to undertake the following tasks:
- Data inputting
- Scanning, printing and photocopying
- Updating of systems
- Responding to enquiries via telephone or email
- Email inbox monitoring and processing
- Room bookings
- Using the council finance systems
The Business Administrator Apprenticeship is an 18-month (L2) or 2-year (L3) programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves approximately 12/18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.
Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However, we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.
If this sounds like the role for you, then we would encourage you to apply today.
The successful post holder will be subject to a basic DBS check.
Interviews will be held w/c 14/09/2026
Applicants must be able to demonstrate all essential requirements as listed in the job profile.
As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experience
We will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.
An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.
Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers.
In return we offer you:
- 23 days paid annual leave
- Generous local government pension
- Access to wider training and development qualifications
- Flexible working scheme
- Free NUS Apprentice Extra Card- student discounts at 100’s of retailers
- Student rates for Medway Council Leisure Centres
- Student rates for Medway Council Libraries plus free e-books
- Discounted Arriva bus travel
Important Information
If you would like to have an informal discussion with the recruiting manager please call Kelly Payne, Business Support Team Manager on 01634 336240.
Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.
